Free CBSA OTEE Practice Exam

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The number of attempts remaining is 1

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1. Compare the Reference List with the Submitted List.
How many submitted codes contain a discrepancy?

Reference List

  1. HL-4807-QN
  2. RP-9061-AT
  3. VX-3128-LO
  4. DM-7405-SB
  5. KC-1592-MR
  6. FG-6820-PD

Submitted List

  1. HL-4807-QN
  2. RP-906I-AT
  3. VX-3128-L0
  4. DM-7405-SB
  5. KC-1529-MR
  6. FG-6820-PD

2 / 15

2. Among 72 candidates attending a training session:

  • 41 completed the Reasoning module.
  • 38 completed the Writing module.
  • 29 completed the Analytical module.
  • 19 completed both Reasoning and Writing.
  • 14 completed both Reasoning and Analytical.
  • 13 completed both Writing and Analytical.
  • 7 completed all three modules.

The pair totals include candidates who completed all three modules.

How many candidates completed exactly one module?

3 / 15

3. What is the next number in the following sequence?

1, 1, 4, 2, 9, 6, 16, 24, 25, ___

4 / 15

4. St-Croix-Port-of-Entry-CBSAPrep

You are an officer on duty at the St. Croix Port of Entry (POE). The facility map is divided into a grid to coordinate movement and locations. Rows are labeled A–F (top to bottom) and columns are labeled 1–6 (left to right). Each grid square represents an area of 50 meters by 50 meters. All movements and decisions must follow posted directions and the rules below.

Key Rules:

  • One-Way Roads: Row C is Westbound ONLY. Row F is Eastbound ONLY.
  • Two-Way Roads: Central Avenue (Row D) and all vertical roads (1-6) are two-way.
  • Restricted Area: The Armoury (E5) is strictly off-limits. Entry is prohibited.

Situation: You need to perform a perimeter check by driving a complete, non-repeating loop around the facility’s outer boundary road network, starting and ending at Entry Point S-1 (D1). You must obey all traffic laws.

Protocol:

  • You may drive ONLY on the outer boundary road network: Column 1, Row F, Column 6, and Row C. Crossing a Row D square is allowed only when moving vertically along Column 1 or Column 6, but driving along Row D/Central Avenue or entering any interior area is prohibited.
  • Row C = Westbound only. Row F = Eastbound only.
  • The loop must be non-repeating, with no backtracking over any grid square, except returning to D1 at the end.

Question: Which grid square will you NOT pass through during this perimeter check?

5 / 15

5. A team must schedule four activities during a work period from 09:00 to 13:00.

Activity details:

  • Activity P takes 45 minutes and must be completed first because all other activities depend on its information.
  • Activity Q takes 30 minutes and can only be performed during an external contact window from 09:45 to 10:15.
  • Activity R takes 60 minutes and must be completed before Activity S.
  • Activity S takes 45 minutes and must be the final activity completed.
  • Only one activity may run at a time.

Which schedule is the only valid arrangement?

6 / 15

6. You are a Border Services Officer (BSO) at a land border crossing selected as the venue for a public announcement by the Minister of Public Safety. The announcement is scheduled for Thursday, October 23, at 2:00 pm. Your supervisor has assigned you to receive and triage all incoming communications related to the event using the following priority framework: 

  1. A) Urgent/Important – This message must be addressed immediately. It is time-sensitive and critical to the success, security, or public image of the event.
  2. B) Urgent/Not Important – This message should be addressed as soon as possible, but it is not critical to the success of the event.
  3. C) Not Urgent/Important – This message is not time-sensitive, but it must be resolved before the Minister's arrival.
  4. D) Not Urgent/Not Important – This message is neither time-sensitive nor critical to the success of the event. 

It is Tuesday, October 21, at 9:00 am. You receive the following email:

From: Greg Mallette, Lead Venue TechnicianTo: CBSA Event Coordination UnitDate: Tuesday, October 21 – 9:00 amSubject: Audio System – Repair Window Required 

Please be advised that the primary audio system in the announcement room has developed a fault affecting amplification levels. A repair will take approximately three hours and must be completed before the event. Both Tuesday and Wednesday work from a technical standpoint. Please confirm your preferred day so we can schedule accordingly. 

Greg 

 

Question: What is the correct priority classification for this message?

7 / 15

7. An organisation classifies external data incidents using the following rules:

  • An incident is High Severity if accessible financial information is exposed, regardless of the number of people affected.
  • It is also High Severity if unencrypted personal information is externally accessible for at least 100 unique individuals.
  • An incident is Medium Severity if unencrypted personal information is externally accessible for fewer than 100 unique individuals.
  • An incident is Low Severity if no unencrypted personal information is externally accessible.
  • Information protected by encryption that has been confirmed unreadable is not considered accessible.
  • An individual appearing in more than one exposed file is counted only once.

During one incident:

  • An unencrypted file containing names for 62 individuals became externally accessible.
  • A second unencrypted file containing addresses for 51 individuals also became externally accessible.
  • Eighteen individuals appeared in both unencrypted files.
  • A third file contained financial information for 40 individuals, but it was encrypted and confirmed unreadable.

How should the incident be classified?

8 / 15

8. Situation: You are reviewing documentation to confirm that a required two-step process was completed before a case was forwarded.

Protocol:

  • Both Step 1 and Step 2 must be explicitly confirmed in official process records before the case is considered ready to forward.
  • A general update, unlabelled action, or forwarding message does not confirm completion of a specific required step.
  • Partial completion does not satisfy the forwarding requirement.

Sources:

  • Process checklist: Step 1 marked complete; Step 2 section is blank.
  • System activity log: “Step 1 completed” recorded at 10:05; “record updated” recorded at 10:05 with no Step 2 label or completion note.
  • Handover email: “Both steps completed — ready to forward.”

Question: Which conclusion is best supported?

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9. A member of the public sends a written message to your unit expressing frustration about an interaction they had at a port of entry. The tone is emotional but not threatening. Your supervisor asks you to draft an initial response on behalf of the unit.

What would be the least effective response to this situation?

10 / 15

10. A traveler informs you that they are trying to enter Canada as quickly as possible due to a serious family situation. Their documentation is complete and in order, but a routine processing step is required that will add time. The traveler becomes visibly emotional and asks if anything can be done to move things along.

What would be the most effective response to this situation?

11 / 15

11. A traveler arrives at your workstation and tells you they were directed there by another officer who said you could help them. The traveler appears uncertain about what they need. You have not been briefed and have no context for the referral.

What would be the least effective response to this situation?

12 / 15

12. A client arrives at a permit office with a valid appointment confirmation for that location. The booking system shows that, after the confirmation was issued, an internal error moved the appointment to another office without notifying the client. Their current permit expires at the end of the day.

Walk-ins are not normally accepted. One protected same-day appointment remains available. A supervisor may authorize that appointment for service recovery when:

  • The error was caused by the office.
  • The error would otherwise cause the client to miss a legal deadline.
  • No safety-critical client is currently waiting.

The booking error has been verified, and no safety-critical client is waiting.

What is the best course of action?

13 / 15

13. Select the grammatically correct sentence from the options below.

14 / 15

14. Choose the word that best completes the sentence:
The officer should ______ the statement with supporting notes before submitting the report.

15 / 15

15. Choose the sentence that correctly uses the mandative subjunctive and maintains parallel structure.

Your score is

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